Location and Transportation
how far are the villas from the airport?
About 25 minutes by car.
do I have to pay for transportation to the adventures you include in the retreat?
No. It's included.
Is airport transfer included?
Yes, we will arrange and pay for your round trip airport transfer.
Check-in and Check-out
When is check-in and check-out?
Check-in is 3 pm. Check-out is 11 am.
My flight arrives late at night. Can I still check in?
Yes, you can check in up until 9:30 pm.
My flight doesn't leave until the evening. can I have late check-out?
While we can not provide a late check out, you can leave your bags with front desk security and come back for your airport transfer.
Covid Information
What are the covid REQUIREMENTS to enter the retreat?
There are no restrictions or requirements to enter Mexico or the retreat.
Food and Beverage
Do you have beer and wine or can I bring my own?
We don't serve alcoholic beverages. This is a dry retreat and any alcohol found by staff will be removed from the property.
i like to eat meat. do you have something for me?
Sorry but we don't. Our menu is 100% plant based. No exceptions are possible.
I'm allergic to gluten, peanuts, mushrooms and other things. what can I eat?
Mostly everything! We do have a few items in the menu with gluten and mushrooms but we can provide you with alternatives.
Environment
what is the weather like?
Check here.
are there bugs and mosquitoes?
There are very few mosquitos and bugs most of the year considering we're in the jungle. June through September is peak for bugs. We do the best we can to reduce the impact of bugs naturally.
Staff Gratuities
I want to leave a tip. How do I do that?
Thank you! Tipping is customary in Mexico and greatly appreciated by our staff. The day before you return home, we will send you a link to leave a tip online and management will distribute evenly among staff. Staff members can not accept cash tips.
Insurance and Safety
Do you have international liability insurance?
Yes. We're fully covered.
Do I need travel insurance?
Yes. Check with your credit cards and your employer as they often offer travel insurance. If you need to purchase travel insurance, we recommend www.tripinsurance.com.
is puerto vallarta safe?
Puerto Vallarta is the safest city in Mexico. That may help explain the 4 million visitors, mostly from the US and Canada, who visit every year.
Accommodations
How many rooms do you have?
We have five four-bedroom villas, so twenty rooms.
How many rooms have king-size beds?
All of our rooms have twin beds that convert to king-size beds. We don't just put two beds together; we use a hotel-standard system.
how private are the bedrooms?
Very. They all have black-out blinds. Most of them have complete privacy from the outside anyway.
do rooms have windows or are they totally open to the elements?
Both. Every room has either two or three walls and one wall with wall-to-wall, floor-to-ceiling retractable glass doors. They all have either ocean, jungle or ocean and jungle views. Most people keep the glass doors open all the time. It's up to you if you want to have the tree house experience or if you want more protection from the elements.
what are the room categories?
Standard Room: 260 sq. ft. with shared bathroom
Premium Room: 350 sq. ft. with ensuite
Penthouse suite: 1,500 sq. ft. with jacuzzi and massive deck
Pools, Beaches and Hot Tubs
Is there a pool at the villas?
Yes. Actually, each villa has it's own private pool and there is also a larger common pool.
is there a hot tub?
The double/single penthouse suites have a large jacuzzi in the ensuite.
how far away are the villas from the beach?
We are about four blocks away or a five minute walk from some of the nicest beaches in Puerto Vallarta.
is the ocean warm enough to swim?
Yes. The water is usually low 70s in the winer and mid-80s in the summer.
is the beach sandy or rocky?
Both. There are stunning rock formations among sandy beaches and turquoise water. However, storms can sometimes litter the beach with small rocks which can take a few days for the ocean to reclaim.
Internet and Communication
Do you provide WiFi?
Yes.
can I get cell reception?
Yes.
Reservations, Cancellations and Payments
what happens if I need to cancel?
All bookings and services may be cancelled free of charge provided the guest cancels within 48 hours of the booking (time and date shown in the confirmation email). Bookings and services may be cancelled more than 48 hours after booking and at least 7 days before check-in for a 70% refund. Cancellations requested less than 7 days before check-in will get 50% refund on bookings and zero refund on services.
All bookings and services may be changed free of charge provided the guest requests these changes at least 7 days before check-in (time and date shown in the confirmation email). Changes requested less than 7 days before check-in are subject to a $200 change fee.
In the event Beyond Yoga Retreat cancels or postpones the retreat you booked, you can receive a credit voucher for your booking and services with no expiration date or a 100% refund.
what kind of money should I bring?
You'll pay for the retreat in US and because it's all-inclusive, you only need money for extras. If you want to order spa services, we do that online as well in US funds. A convenient way to get a decent rate for Mexican Pesos is to use your Credit Card or ATM card.